1. Where do I get quotation for the items I am interested to buying

You can get either quotation online(MSN) or send us your enquiry by mail, fax or phone.
E-mail: webmaster@21tvgame.com    M S N : webmaster@21tvgame.com    QQ:
 

Fax: 0086-20-22080556                          Tel: 0086-20-22080558
 

2. How Order

You can use website order system and hand over to us, can also send mail to webmaster@21tvgame.com . We will send you pricelist and invoice.  

3. How to pay

We accept Bank Transfer and Western Union & PayPal .
Notice: Please note that you will need to bear all bank charges involved, including bank charges incurred on our side.

4. How to ship

We use “Prepaid Only “ and “Prepaid or Freight collect “ shipping methods.
·Shipping Express include:

5. Delivery Time

3-5days to deliver if pay with Bank Transfer; 1 day to deliver if pay with Western Union.

6. How to track order

Our sales will give you the tracking number once the shipment has been done.  

7. Time of Arrival

Terms of shipment and destinations differ, so you can consult the transportation company.  

8. If I cannot find the item I want, what should I do

We are sorry that you cannot find your required items in our website, if so you can mail or fax to us your requests models (it will be better that you can offer the product’s picture). Our Sales will try to find those inquiry items for you and get back to you at first time.